About This Hero:
Suzanne has led on the roll out of health literacy training in her organisation. Working as a library manager in a large mental health trust, Suzanne has built a network of health literacy champions to raise awareness of how low health literacy can impact on service users. Working both within her organisation and as part of a wider community of practice in the library and knowledge services community, Suzanne is playing her part in raising awareness of health literacy issues and of key tools and techniques to help.
Cumbria, Northumberland Tyne and Wear NHS Foundation Trust